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Shipping & Handling

Processing time for orders is currently 2 to 4 business days

 

Shipping & handling

IMPORTANT NOTE: We will only deliver to the shipping address associated with the credit card with which payment was received. All shipped items require a signature upon receipt.

Shipping is via Canada Post:

Canada - 3 to 5 business days

USA - 5 to 10 business days

Other international destinations - 10 to 15 business days

 

Duties & Taxes

Shipments to the internation destinations undergo normal customs processing and may be subject to duties and taxes. It is the customer's responsibility to pay any additional taxes, fees or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.

 

Shipping Delays

We are not responsible for late shipments due to inclement weather, holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. If your package is delayed we will not offer a reimbursement of shipping charges.

 

Undeliverable Items

No refund will be given for items that are undeliverable due to incomplete addresses, refused shipments or failed deliveries. To avoid shipping delays, ensure you provide the correct full address. Customers who have provided incorrect addresses will pay a shipping fee for redelivery.

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